DuBois – Penn Highlands Healthcare has released two new technological updates, hoping to increase efficiency and provide enhanced services. They have transitioned their MyPennHighlands patient portal to a new platform. In addition, they released a new app to help speed up the check-in process, called MyCheckIn.
The new portal is being implemented in phases. Some of the patients’ historical information is included on the new portal in the first phase. The remainder of information will eventually be added.
Patients with valid passwords for the existing MyPennHighlands portal will be able to access the new portal. Patients whose passwords have expired for the previous portal will need to re-enroll using the email on file at Penn Highlands Healthcare.
Patients can access the portal via smartphone using a new mobile app, HealtheLife.
Patients will be able to use another new app, MyCheckIn, to securely complete some of their intake forms prior to their visit. Upon arrival for their appointment, they can check-in faster using a smartphone.
MyCheckIn makes registration easier and smoother by streamlining the process. By enabling patients to complete some intake forms prior to their visit, it saves time when they arrive for their appointments. People can complete or review their personal intake forms at their convenience.
Upon arrival for their appointment, patients use their Smartphone’s camera to scan the QR code in the provider’s Registration Area or Waiting Room. By following the directions provided, office staff will be notified that the patient has arrived for the visit. Patients who do not have a Smartphone can still complete the intake forms online at home using a computer or tablet. When they arrive at the provider’s office, they simply alert the staff that they have arrived.
While MyCheckIn is currently only available for providers and services in the Penn Highlands Center of Excellence, it will be introduced throughout the health system with additional functionality at a later date.